At NutriCareUSA, we take a personalized approach to coordinating your care with your physician. We believe in building relationships — not just processing orders. Our team works directly with you and your physician's office to ensure a seamless experience.
Once we receive your order, we will contact your physician's office to gather all the necessary clinical information and documentation needed to move forward with your insurance coverage. This personal touch ensures accuracy and helps prevent unnecessary delays.
Before processing any order, we verify your insurance eligibility and benefits to confirm that your plan covers enteral nutrition products. This step ensures there are no surprises and that we can move forward with confidence.
Many insurance plans require prior authorization before they will cover enteral nutrition products. Our team handles the entire process — submitting all required documentation to your insurance provider on your behalf to obtain approval.
NutriCareUSA requires a predetermination for all enteral nutrition products. This important step helps us confirm coverage in advance and prevents claim denials down the road, saving you time and frustration.
Once your coverage has been verified and all authorizations are in place, we handle the billing and submit claims directly to your insurance carrier on your behalf.
NutriCareUSA submits claims directly to your primary insurance carrier. If you have secondary insurance coverage, we will also submit claims to your secondary carrier to help maximize your benefits.
Patients are responsible for any applicable co-pays, deductibles, and coinsurance amounts as determined by their insurance plan. We work diligently to maximize your coverage and minimize your out-of-pocket costs.
If your insurance plan requires you to submit claims on your own for reimbursement, we've got you covered. NutriCareUSA will provide you with a complete reimbursement claims packet containing all the documentation you need to submit to your insurance company for reimbursement.
For assistance with direct reimbursement claims, contact us at 877-659-5540.
Our team's exclusive focus is on medical food and enteral nutrition. This specialized expertise means we understand the unique challenges patients face when navigating insurance coverage for these products.
If your claim is denied, we provide personalized patient advocacy support to help you through the appeals process. Our team will work with you to gather the necessary documentation, draft appeal letters, and fight for the coverage you deserve.
You are never alone in this process — we are here to provide hands-on, personalized assistance every step of the way.
NutriCareUSA does not maintain warehouses or stock products. All orders are shipped directly from the manufacturers or wholesalers to your doorstep.
Once your order has shipped, we will provide you with tracking numbers so you can follow your shipment every step of the way.
We understand that dealing with insurance can be stressful. Let us handle it for you.